Search results for "public sector communication"

showing 3 items of 3 documents

The culture of communication in the public sector facing the challenge of digital media: an explorative research in Italy and France

2021

The article focuses on the culture of communication in the public sector aiming at understanding its features and transformations facing the challenge of digital media. In the first part, a view of the international literature on communication in the public sector is presented. The strategic role played by communication in the public organizations is underlined as well as the institutionalization of social media in the management of communication with citizens and media. In the second part, a qualitative explorative research is illustrated. The study was conducted in Italy and France and consisted of 10 in-depth interviews with key figures in public sector communication: academics and profe…

Settore SPS/08 - Sociologia Dei Processi Culturali E Comunicativisocial mediahybridityculture of communication.apolitical communicationpublic sector communication
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Paths of hybridization among journalism, politics, and public sector communication in Italy

2021

This article argues that in Italy there is a new problematic relationship among journalism, politics, and public sector organizations due to the permanence of some traditional features in the informative context as well as to the success of infotainment logic and to the pervasive use of social media. In the new hybrid digi-tal ecosystem, a redefinition of the social role of information is necessary to un-derstand the perspectives for journalism and public sector communication. Info-tainment and politainment enhance the hybridization of Italian public sector communication formats and styles mainly on social media platforms. This process has consequences on interactions and overplays between …

business.industryJournalismsocial media05 social sciencesPublic sectorJournalism infotainment social media institutions public sector communication press office.050801 communication & media studiesGeneral Medicinepublic sector communication0506 political scienceSettore SPS/08 - Sociologia dei Processi Culturali e ComunicativiinfotainmentPoliticsJournalism; infotainment; social media; institutions; public sector communication; press office.0508 media and communicationspress office.Political economyPolitical science050602 political science & public administrationinstitutionsJournalismSocial mediabusinesspress officeSOCIOLOGIA DELLA COMUNICAZIONE
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Crisis preparedness through co-operation between municipalities and non-governmental organizations

2016

Julkissektorin toimijoiden kriisiviestintä ja kriisijohtaminen eroavat yksityisten toimijoiden vastaavasta viestinnästä, koska julkisen sektorin organisaatioilla on lakisääteinen velvollisuus pelastaa kansalaisia hädässä. Useissa kriisiviestinnän tutkimuksissa on keskitytty tutkimaan kriisejä organisaation tai johtamisen näkökulmasta. Tämän opinnäytetyön tavoitteena oli tutkia kriisiin varautumista kuntien ja vapaaehtoisjärjestöjen yhteistyön näkökulmasta. Tutkimuksen teoreettinen tausta on haettu CERC-mallista ja kriisiviestinnän tuloskortista (Crisis Communication Scorecard. Kriisiviestinnän tuloskortti on kehitetty ja testattu parantamaan kriisiviestinnän laatua ja samanaikaisesti kehitt…

johtaminenquality of crisis communicationcrisis preparednessjulkinen sektorikriisiviestintäpublic sector communicationCERC modelrisk communicationCrisis Communication Scorecardsocial capitalcrisis communicationsosiaalinen pääomariskitviestintä
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